Faqs

1What types of backpacks do you offer?

We offer travel, hiking, and everyday backpacks designed for comfort and durability.

2Are your backpacks carry-on friendly?

Yes, most of our bags meet standard airline carry-on size limits.

3How long does shipping take?

Orders ship within 1–2 business days and arrive in 5–10 business days.

4Can I return or exchange my order?

Yes, within 14 days if the item is unused and in original packaging.

5Are the bags water-resistant?

Yes, most are water-resistant and suitable for light rain.

6Do you offer a warranty?

Yes, all backpacks come with a warranty against manufacturing defects.

7How do I clean my backpack?

Wipe with a damp cloth or hand wash gently, then air dry.

8How can I contact support?

Email us at info@packtrekbags.store .